Honolulu Airport Transportation & Shuttle - Pick Up
Just arrived? Call us at 1-800-929-1219 or 808-227-1111 while on the way to baggage claim.
Pick Up Instructions from Honolulu Airport
Step 1. Turn Your Phone On
Once you’ve landed at Honolulu airport please be sure to turn your phone on. It’s very important because your driver need to be able to contact you so they can tell you how and where they will meet you for your ride.
Step 2. Call Us to Confirm Arrival
Once you’ve left the plane, call us at 1-800-929-1219 or 808-227-1111 to let us know you’re on the way to baggage claim. You may be faster (or slower) in getting off the plane than others, so it’s best to let us know, as opposed to waiting for your driver to call. Once we hear from you, we’ll send your shuttle so it’s ready and waiting for you from the moment your baggage is in hand.
Pick Up Instructions By Honolulu Airport Baggage Claim
LOCATING YOUR DRIVER - PASSENGER PICK UP AREA:
From Pre-Arranged Zone #1
After you collect your luggage please locate the “Pre-Arranged 1 / Ground Transportation” exit doors by Carousel 6. Walk through those doors and go to the left and follow the signs to the pick up location at the end of the building. The curbside pickup spot if marked in green.
From Pre-Arranged Zone #3 (International)
After you collect your luggage and have cleared customs, exit baggage claim and locate the crosswalk by Column 30 (it has a traffic light). From there, cross to the center island this is the pick up area.
From Pre-Arranged Zone #5
After you collect your luggage please locate the “Pre-Arranged 5” exit doors by Carousel 31 which is at the back corner of the baggage claim. From there, walk through the doors to the parking lot at the end of the building.
Again, you can simply text/call your driver upon arrival and we’ll walk you through the process of how to get from baggage claim to your direct shuttle.